If a client isn’t satisfied then I am unable to sleep properly at night. I want to ensure that they get the best solution for their needs.
If there’s a meeting then I turn up before time. Mostly the other party makes me wait, somehow I can’t do the same.
I try to remember every promise I make to them so that I live up to it. I don’t make false promises just to win a client.
For me no client is small or big. All are equal, hence their needs must be fulfilled.
I make extra efforts to know what the client wants and how I can help them succeed.
I speak less so that I can focus more on actual work delivery. If results are there then they will talk.
I don’t commit to what I cannot do.
Which is why, I wonder if it’s my weakness that I get overtly attached to every client I work with.
Because not every client is the same.
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